Oplossing

Note: Before trying the steps listed below, we recommend that you upgrade to the latest version of MSN. Go tohttp://free.msn.com/upgradeto download or order a free CD. Upgrading to the latest version of MSN may solve this problem.


Note: This issue can also appear ifConnection Settingsare set to use a dial-up connection, but the modem information is left blank. In this case, resolved the issue by simply selecting the MSN connection, and then connect again.


To replace the necessary registry key, remove and reinstall Dial-UpNetworking using these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Windows Setup tab, click Communications, and then click Details.
4. Click the Dial-Up Networking check box to clear it.NOTE: If Direct Cable Connection is installed, you receive a warning that it will also be removed. Click Yes.
5. Click OK until you return to Windows.
6. Restart the computer.If you are using The Microsoft Network version 2.0 or earlier then skip to step 18.
7. Click Start, point to Find and then click Files Or Folders.
8. In the Named box, type "icwscrpt.exe" (without the quotation marks), and click Find Now.
9. In the list of found files, double click "icwscrpt.exe" If more than one file called 'Icwscrpt' is found then doubleclick on the file with the uppercase 'I'. If any dialogue boxes or prompts appear onscreen relating to 'Version Conflicts' then answer Yes/click 'OK'.
10. Close the Find: Files named icwscrpt.exe window.
11. Double click on the white MSN icon on your Windows Desktop. The following message will appearConnection Manager requires some Components that are not installed on your computer. Do you want Connection Manager to install these?ClickYes. You may be asked for your Windows 95 CD-Rom or floppy disks. If you are prompted to restart the computer click Yes.
12. Insert your MSN CD-ROM (version 2.5, 2.51, 2.6) into the CD-ROM drive.(Windows 98 users insert Windows 98 or 2.6 CD-ROM) Press and hold the Shift Key to prevent the CD-ROM from starting automatically.
13. Click Start point to Find and click Find Or Folders.
14. In the Named box, type "msnsvc.exe" (without the quotation marks)
15. In the Look In box select the CD-ROM drive, and click Find Now.
16. In the list of found files, double click on "msnsvc.exe", follow the instructions on the screen.
17. Close the windows to return to windows, now skip to step 23.
18. Click Start, point to Settings, and then click Control Panel.
19. Double-click Add/Remove Programs.
20. On the Windows Setup tab, click Communications, and then click Details.
21. Click the Dial-Up Networking check box to select it.
22. Click OK until you return to Windows.
23. Restart the computer.

If this fails to resolve the issue follow these steps, use the Registry Editor to locate the Path value setting.WARNING: Using Registry Editor incorrectly can cause serious problems thatmay require you to reinstall your operating system. Microsoft cannotguarantee that problems resulting from the incorrect use of Registry Editorcan be solved. Use Registry Editor at your own risk.


For information about how to edit the registry, view the "Changing Keys andValues" Help topic in Registry Editor (Regedit.exe) or the "Add and DeleteInformation in the Registry" and "Edit Registry Data" Help topics inRegedt32.exe. Note that you should back up the registry before you edit it.If you are running Windows NT or Windows 2000, you should also update your EmergencyRepair Disk (ERD).

Use Registry Editor to locate the Path value setting in the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\remoteaccess\authentication\smm_files\ppp


Change the Path value setting toRasapi32.dll.